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Shipping Policy

We ship within Australia via Australia Post. We do not ship orders outside Australia. Orders will be posted within 1 business day of being received. Orders are usually delivered within 3 days but it will be longer if you live in a remote area. At certain times, such as during the Christmas season, the normal delivery period may be extended.

If goods are damaged or lost in transit please notify us. This rarely happens and we will deal with Australia Post to resolve the problem. Please notify us before returning damaged goods or if your goods have not arrived in a reasonable time frame.

Out of stock:

We will be updating our stock levels on a regular basis but there may be occasions where someone has purchased the same product that you have ordered at the same time. We also have a shop front with the full range of products. The product that you wanted may have been purchased by a customer in our store before we have had time to update the stock level in the website. If this happens we will notify you within one business day and advise you of the revised delivery time if a re-order is available. If we cannot re-order, or the re-order time is not acceptable to you, we will immediately advise you and refund your money.